Minion88 Privacy Policy

1 Scope and Data Controller

This Privacy Policy applies to information processed through the minion88 website, player accounts, casino and sportsbook services, promotions, payment functions, and support channels. For the purposes of this policy, the minion88 operator determines why and how personal information is processed and acts as the relevant data controller or equivalent responsible party.

The policy applies to registered players, prospective players, website visitors, and individuals who communicate with minion88. It does not govern independent services that are outside the platform's control.

2 Information We Collect

Minion88 may collect information directly from you, automatically from your device, or from payment, identity, game, security, and fraud-prevention service providers. Categories may include:

• Identity information: full name, date of birth, nationality, MyKad or passport details, photographs, and verification results.
• Contact information: email address, residential address, and other details used to manage or secure your account.
• Account information: username, encrypted credentials, preferences, account status, loyalty tier, limits, and support history.
• Financial information: deposit and withdrawal values, masked payment details, wallet identifiers, transaction references, and payment ownership evidence.
• Gaming information: casino activity, wagers, odds, wins, losses, bonuses, sessions, game choices, and responsible gambling settings.
• Technical information: IP address, browser, device type, operating system, language, login time, approximate location, cookies, and security logs.
• Communication records: support messages, complaint details, verification correspondence, and records of account instructions.

3 How Information Is Collected

Information is collected when you provide it during registration, KYC checks, payment activity, limit requests, promotions, account recovery, complaints, or customer support. Automated systems record device, security, navigation, and gaming data when you access minion88.

Transaction information may be received from Malaysian payment channels and financial institutions involved in your chosen method, such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, or Hong Leong Bank. Minion88 generally receives transaction references and status information rather than complete payment credentials.

4 Purposes of Data Processing

Minion88 uses personal information only where there is an appropriate operational or legal basis. The main purposes are outlined below.

5 Basis for Processing

Depending on the activity and applicable requirements, minion88 may process information because it is necessary to provide the requested service or perform the player agreement; meet legal, security, identity, anti-fraud, or compliance obligations; pursue legitimate operational interests that do not improperly override user interests; protect vital welfare interests; or act with consent where consent is the appropriate basis.

If processing relies on consent, you may withdraw that consent for future activity. Withdrawal does not invalidate earlier processing and may not prevent minion88 from retaining information required for security, transaction, dispute, self-exclusion, or legal purposes.

6 Information Sharing

Minion88 does not sell or rent personal information to unrelated parties for their independent marketing. Information may be disclosed only where reasonably necessary to operate and protect the platform, including to:

• payment processors, banks, e-wallet providers, and transaction verification services;
• identity, age, KYC, source-of-funds, security, and fraud-prevention providers;
• casino game studios, live dealer providers, sportsbook data suppliers, and technical hosting providers where required to deliver a service;
• professional advisers, auditors, insurers, and dispute-resolution specialists under confidentiality obligations;
• competent authorities or other parties where disclosure is required or reasonably necessary to address fraud, crime, player safety, legal claims, or regulatory duties; and
• a successor organisation in connection with a legitimate merger, restructuring, or transfer, subject to appropriate safeguards.

7 International Data Transfers

Minion88 serves Malaysian users through an international gaming and technology environment. Information may therefore be processed in countries outside Malaysia where service providers, game systems, security operations, or support infrastructure are located.

Where information is transferred internationally, minion88 uses reasonable contractual, technical, and organisational measures intended to preserve an appropriate level of protection. Access is limited according to role and business need wherever practicable.

8 Cookies and Similar Technologies

Minion88 may use cookies, local storage, device identifiers, and similar technologies to maintain login sessions, remember preferences, secure accounts, analyse performance, detect abuse, and understand how platform features are used. Essential technologies are required for functions such as authentication, payment flow, and fraud prevention.

You may control non-essential cookies through available browser settings. Blocking all cookies can prevent parts of minion88 from functioning correctly, including sign-in, account security, and game-session continuity. Cookie records are retained only as long as reasonably required for their stated purpose.

9 Data Security

Minion88 applies layered security measures designed to protect personal information against accidental loss, unauthorised access, misuse, alteration, or disclosure. Measures may include encryption in transit, access controls, authentication controls, security monitoring, logging, restricted administrative access, backups, and incident-response procedures.

No internet system can be guaranteed completely secure. You must protect your password, one-time codes, email account, and device. Never share account credentials with another person. Notify minion88 promptly if you suspect unauthorised account activity or receive a suspicious request claiming to represent the platform.

10 Data Retention

Minion88 retains information only for as long as reasonably necessary for the purposes described in this policy. Retention periods depend on the type of record, transaction history, account status, dispute risk, fraud controls, self-exclusion requirements, and applicable legal or contractual obligations.

Closing an account does not always result in immediate deletion. Identity, payment, wagering, responsible gambling, complaint, and security records may need to remain available for a defined period. When retention is no longer justified, information will be deleted, anonymised, or placed beyond routine use using reasonable procedures.

11 Your Privacy Rights

Subject to applicable conditions and exceptions, you may request access to personal information held by minion88, correction of inaccurate details, deletion where continued retention is unnecessary, restriction of certain processing, objection to particular uses, or information about disclosures and transfers.

Minion88 may request proof of identity before acting on a privacy request. This protects account information from unauthorised disclosure. A request may be limited or refused where necessary to preserve another person's rights, prevent fraud, comply with retention duties, establish legal claims, maintain self-exclusion controls, or protect platform security. Reasons will be provided where appropriate.

12 Marketing Preferences

Where permitted, minion88 may use account and preference information to send news about bonuses, slots, live casino games, Liga Super Malaysia or EPL betting markets, and platform updates. Marketing choices do not affect essential messages concerning security, verification, transactions, service changes, or responsible gambling.

You may change eligible marketing preferences through available account controls or by contacting support. A short period may be required to apply a preference change across active systems. Minion88 may retain a minimal suppression record to ensure that an opt-out continues to be respected.

13 Responsible Gambling Data

Minion88 may analyse deposits, withdrawals, betting patterns, session length, losses, limit changes, failed payments, and customer communications to identify indicators of gambling-related harm. Such information may be used to display reminders, recommend limits, restrict promotions, contact a player, apply a cooling-off period, or support self-exclusion.

Self-exclusion records may be retained after account closure to prevent attempts to bypass an active restriction. This use protects players and supports the integrity of responsible gambling controls. Minion88 is strictly for players aged 21 and above.

14 Underage Users

Minion88 does not knowingly offer gambling services to anyone under 21. Age and identity information may be checked before account use or withdrawal. If minion88 reasonably believes that an account belongs to an underage person, access may be suspended while the matter is investigated.

A parent or guardian who believes that an underage person has provided information to minion88 should contact support promptly. Relevant records may be retained where necessary to prevent repeated registration, protect the individual, or meet legal and security obligations.

15 Changes to This Policy

Minion88 may update this Privacy Policy to reflect changes in services, technology, security practices, payment methods, responsible gambling controls, or applicable requirements. The revised policy will display a new effective date.

Material changes may be communicated through the platform where appropriate. You should review this page periodically. Continued use of minion88 after an updated policy takes effect acknowledges the revised privacy practices.

16 Contact Us

For a privacy question, correction request, access request, complaint, or security concern, contact minion88 customer support. Please describe your request clearly and include only the information needed to identify your account. Do not send passwords, one-time codes, or complete payment credentials.